CRM workers
Qualify leads, follow up, update records, prepare next steps, and keep pipelines moving.
Operations
Workflow workers
Workflow AI workers monitor processes across ERP, CRM, email, meetings, messaging, and internal systems so operations stay moving.
Overview
What this worker does.
Unlike generic AI tools that solve isolated tasks, HAWKIN functions as an operating system for AI labour: every worker has a role, context, memory, channels, and a place in the workflow.
Workflow workers watch processes across ERP, CRM, email, meetings, messaging, and internal systems, then act, escalate, or collaborate with other workers.
Pick one workflow that keeps pulling people into firefighting, train the worker with real operational context, and deploy it where the work already happens.
Capabilities
Built for recurring operational work.
01Monitor cross-system operational processes
02Act in channels and escalate to humans
03Collaborate with other AI workers
04Keep department workflows moving
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Accounting support
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